Are you shipping during the Covid-19 Outbreak?

We are still shipping. But because we are getting higher volume of online orders please give us extra time to process all orders. Shipping time may be delayed in some countries because the airline business has been disrupted and there are less airplanes flying. But rest assure, your order will arrive.

How long will it take to ship my order? 

All orders are processed within 24 business hours and shipped within 3-5 business days.

Shipping Time: US orders usually take between 7-15 business days to be delivered from the date they are shipped.

Worldwide orders take 7-21 business days and in rare cases can take 30+ business days. Please note that in rare occasions, customs may cause an additional delay in delivery and it is out of our control.

 

When will I receive tracking information? 

Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.

If you do not receive your tracking number within 7 business days, contacts us at:

cs@zalia-atelier.com