Shipping Info

How long will it take to ship my order? 

Orders are processed immediately.

It may take the warehouse 2-7 business days to fulfill your order.

*Business Days are Monday-Friday.

Standard Shipping Estimated Time: 

U.S. and Canada: 7-14 *days from the date shipped.

U.K, Europe, Australia, UAE, S.A,: 10-25 *days from the date shipped. 

Other Countries: 15-30 *days from the date shipped.

 

If you need express shipping contact us to discuss options 

cs@zalia-atelier.com

 

Carrier Time-frames

These delivery time-frames are estimates provided by the carriers. Once the package leaves the warehouse we have no control. Please note that in rare occasions customs may cause a delay in clearing the shipment so please be patient.

 

Delayed or Lost Packages

Zalia Atelier is not liable for any packages that get delayed, lost or stolen in transit. Please keep proof of the tracking number provided for your package.
If the carriers are unable to deliver your package, it is your responsibility to arrange the re-delivery or pick up of your package from your local post office.
 

When will I receive tracking information? 

Tracking numbers will be provided for all orders.

You will receive notification of your tracking number when your order is fulfilled (2 -7 business days from the date you placed the order). Make sure you are signed up to our newsletter so you don't miss our shipping confirmation email. If you do not receive your shipping confirmation please reach out to us and we will provide you with the tracking number and status.

We are happy to assist you with any questions or concerns you may have.

cs@zalia-atelier.com 

Happy Shopping,

The Zalia Team